AVOID: Decades out of date, nickel and diming and more manual work.
We use Athena IDX as our source of truth for patient demographics. This is a mistake, as their system is built on the antiquated software …
Overview
What is athenaIDX?
athenaIDX is an on-premise or cloud-hosted enterprise RCM solution that helps health systems, hospitals, billing services, and large practices optimize financial performance and successfully adapt to healthcare payment reform. It is based on the Centricity medical practice and EMR software…
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What is athenaIDX?
athenaIDX is an on-premise or cloud-hosted enterprise RCM solution that helps health systems, hospitals, billing services, and large practices optimize financial performance and successfully adapt to healthcare payment reform. It is based on the Centricity medical practice and EMR software that was…
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What is athenaIDX?
athenaIDX Competitors
athenaIDX Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
athenaIDX is an on-premise or cloud-hosted enterprise RCM solution that helps health systems, hospitals, billing services, and large practices optimize financial performance and successfully adapt to healthcare payment reform. It is based on the Centricity medical practice and EMR software that was formerly owned and supported by GE Healthcare acquired by Veritas Capital in 2018, spun off into a new entity (Virence Health), and then rebranded as a product of athenahealth (also a Veritas company) in July 2020. EMR functionality is being dropped in favor of focusing on revenue cycle management, and interoperability with other EMR software.
The most common users of athenaIDX are from Mid-sized Companies (51-1,000 employees).
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(21)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Users of athenaIDX, also known as Centricity, have found the platform to be highly useful for a variety of tasks in the healthcare setting. One key use case is electronic prescribing, which users have found to be incredibly easy to use. The platform's intuitive interface and streamlined process make it efficient for healthcare professionals to electronically send prescriptions to pharmacies, reducing errors and ensuring timely medication delivery.
Another valuable use case of athenaIDX is its forms usage feature. Users appreciate how this functionality helps keep everyone on point by enabling accurate documentation. The platform allows healthcare providers to easily create and upload forms relevant to patient and family cases, ensuring that all essential information is captured and securely stored. This feature not only enhances communication and collaboration within the care team but also contributes to comprehensive patient care.
Furthermore, athenaIDX serves as an effective tool for managing paperwork and documents. Users rely on the platform's capability to efficiently upload and store various types of paperwork, such as consent forms, insurance documents, and medical records. With easy access for all members of the care team, athenaIDX facilitates seamless navigation through patient files, enabling quick retrieval of necessary information when needed.
Lastly, Centricity acts as a practice management system that assists healthcare organizations in several administrative tasks. Many users leverage the platform for appointment scheduling, which helps streamline the process and ensure efficient time management for both patients and providers. Additionally, Centricity's billing and accounts receivable functionalities enable accurate tracking and management of financial transactions within the practice.
Overall, athenaIDX/Centricity provides a range of valuable use cases for healthcare professionals. From electronic prescribing to forms usage, document management, and practice administration tasks, the platform offers accessible solutions that enhance efficiency, accuracy, and collaboration in delivering high-quality patient care.
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Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
January 27, 2022
Easy and accessible
We use this service primarily for documentation and billing. We also use this service to upload forms, documents, and any other relevant paperwork and documentation to the patient and family’s case. It is accessible by all members of the care team and can be easy to navigate through to find what you are looking for.
- User friendly
- Document uploading
- Navigation
- Less categories
- Ease of developing templates
- Log in process
- Documentation
- Billing
- Accessibility
- Quick to bill
- Easy documentation
- Simplified templates
Athena IDX is more reliable than other platforms. It rarely has latency challenges where it has to be intermittently shut down or updated. It is accessible on multiple devices and overall, easy to use and navigate.
November 16, 2021
Loving Ceridian Dayforce
Our organization utilizes athenaIDX aka Centricity for our Medical, Behavioral Health, and OBGYN departments, and hope to soon move our Dental team into Athena. This platform allows our clinicians to electronically prescribe with ease, forms usage helps keep everyone on point.
- Scheduling, easy to use and lots of customization.
- Registration, easy and straight to the point.
- Chart feature is a lot to look at until you get to know the system, once you know where to find things it doesn't seem hard or overwhelming to use.
- Medication management was way better before the last update to an outside source. We have had nothing but issues.
- Easy way to schedule recurring appointments. The current way takes a lot longer than people would like.
- Function.
- Reporting.
- Medication Management has taken a negative impact on our clinicians, the ease of use changed into a complicated process.
I don't recall the names of the two other systems I used in the past.
April 10, 2017
Trustworthy
- Able to overlay other applications and integrations and integrations to a data warehouse platform that abstracts from the EMR.
- Customize for provider specialty. UI is easy to navigate.
- Reports and backend able to get data and work with other data platforms.
- Data reporting and use of creating dashboard and their robust BI practice management side.
- The colors could be customized for specialists
- Mapping and SQL [could be] a little easier
- Upgrades to be more streamlined and have less downtime
It stacks up and can surpass most of the systems out there.GE has been a leader in their industry in healthcare since I started.